Refund policy
All items are handmade in small batches. All sales are final.
Returns & Exchanges
• No returns, exchanges, or cancellations after checkout.
• We do not refund for scent preferences or misuse of products.
Damaged or Defective Items
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. I will either send you a replacment product or refund as shop credit. You have 7 days after receiving your item to make a claim.
To start a request, you can contact us at chichomeco.byclare@gmail.com. Please note that returns will need to be sent to the following address:
Clare Stone
Po Box 513